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  • If you purchased your products from

    • You have 14 days to return your product from the date it was received

    • The product must be returned in its original condition and packaging

    • All promotional and bundled products that are part of the order should be returned

    • Returns that do not meet the eligibility conditions may result in refund delays or the product(s) to be shipped back to you


  • Return Policy for Gaming Chairs & Gaming Tables

    • You have up to 14 calendar days to return your gaming chairs and gaming tables from the date you received it, based on our tracking records. Should you wish to return the them within 14 days of purchase, you must cover the cost of return to ensure minimal fuss and maximum flexibility.

    • How to Return Your Gaming Chair and/or Gaming Table

      • You are responsible for properly packing, shipping, and labelling them as “Returned Goods” together with the shipping label provided in the original packaging. 

      • Please disassemble the items completely and carefully place it back in its original packaging to prevent any damage during the return process. The items must be returned together with its original packaging in the same condition as supplied to you with no missing parts (including any replacement parts that you have received).

      • Please ensure that the shipping label is attached to the product you are returning in its original packaging. 

  • Disclaimer

    • We will not be liable for any returned items that are lost or damaged. If we find that that the product has not been returned to us in a fully resaleable condition, inclusive of full packaging, we reserve the right to refuse a refund on the item.

  • Additional Return Terms and Conditions:

    • Before shipping the products to MOD for a refund you must first obtain an RMA number from us.

    • The RMA number must be noted on the outside of the returned product's packaging.

    • The product will be considered returned once the product has been delivered to MOD, the package has been open, and the contents verified.

    • It is strongly advised that a trackable shipping method is used.

    • MOD is not responsible for returns that are lost or damaged in transit.

    • A refund will be provided for the amount paid for the returned product excluding any charges for the initial shipping of the product when it was purchased.

    • If the procedures herein are not followed, MOD reserves the right to refuse the return of the product on such terms that it may determine at its sole discretion.

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